Effective Date: July 22, 2024

HIPAA Privacy Notice

Elemental Living DBA Heal Hubs

299 Alhambra Cir, Suite 315

Coral Gables, FL 33134

Your Privacy Rights

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

At Elemental Living DBA Heal Hubs ("Company," "we," "our," or "us"), we are committed to protecting the privacy and confidentiality of your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy explains how we use, disclose, and safeguard your Protected Health Information (PHI) and your rights regarding your health information.

How We Use and Disclose Your Health Information

We may use and disclose your PHI for the following purposes:

1. Treatment, Payment, and Healthcare Operations

Treatment: We may use and disclose your PHI to provide, coordinate, or manage your healthcare, including consultations and referrals.

Payment: We may use and disclose your PHI to bill and collect payment from you, your insurance company, or other third-party payers.

Healthcare Operations: We may use your PHI to improve our services, train staff, conduct internal audits, and for quality control.

2. Other Permitted Disclosures

We may disclose your PHI under the following circumstances:

To Comply with Law: We will disclose PHI as required by federal, state, or local law.

Public Health and Safety: We may disclose your PHI to public health authorities for disease prevention, FDA reporting, and workplace safety.

Law Enforcement and Legal Proceedings: We may disclose PHI in response to a court order, subpoena, or to assist law enforcement investigations.

Health Oversight Agencies: We may disclose your PHI to government agencies responsible for overseeing healthcare compliance.

Research: Under certain conditions, we may use or disclose your PHI for research purposes.

Serious Threats to Health or Safety: We may use or disclose PHI when necessary to prevent a serious threat to your health and safety or the health and safety of the public.

Workers’ Compensation: We may disclose your PHI to comply with workers’ compensation laws.

3. Uses and Disclosures Requiring Your Authorization

We will not use or disclose your PHI for the following purposes without your written authorization:

Marketing

Sale of PHI

Most uses and disclosures of psychotherapy notes

You may revoke your authorization at any time in writing. However, this will not affect disclosures already made with your permission.

Your Rights Regarding Your Health Information

You have the following rights regarding your PHI:

1. Right to Access and Obtain Copies

You have the right to request and receive a copy of your health records. Requests must be made in writing. We may charge a reasonable fee for copying and mailing costs.

2. Right to Request Amendments

If you believe your PHI is incorrect or incomplete, you may request an amendment in writing. We are not required to agree to the amendment, but if we deny your request, we will provide a written explanation.

3. Right to an Accounting of Disclosures

You may request a list of certain disclosures of your PHI made by us in the past six years, excluding those made for treatment, payment, and healthcare operations.

4. Right to Request Restrictions

You may request that we limit our use or disclosure of your PHI. We are not required to agree to your request unless it involves a restriction on disclosures to a health plan for payment or healthcare operations if you have paid in full for the service out-of-pocket.

5. Right to Request Confidential Communications

You may request that we communicate with you about medical matters in a specific way (e.g., via email, phone, or mail). We will accommodate reasonable requests.

6. Right to File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS). We will not retaliate against you for filing a complaint.

To file a complaint with us, contact:

Elemental Living DBA Heal Hubs

Attn: Privacy Officer

299 Alhambra Cir, Suite 315

Coral Gables, FL 33134

info@healhubs.com

(321) 382-4972

To file a complaint with HHS, visit: www.hhs.gov/ocr/privacy/hipaa/complaints

Changes to This Policy

We reserve the right to update or change this HIPAA Privacy Policy at any time. Changes will be posted on our website, and the effective date will be updated accordingly.

If you have any questions about this HIPAA Privacy Notice, please contact us at the address provided above.